Shipping Policy

Below you will find the average delivery times for all our orders.

Once an order is placed, we require 1 to 3 business days to process it.
On weekdays, processing usually takes 1 business day, but if you place your order on Friday evening or during the weekend, it may take a little longer.

Once your order has been processed, it will be shipped, and delivery takes an average of 8 to 12 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please feel free to contact our customer service team. Below, we explain how your order is processed and shipped.

Order Process

The ordering process on the Emily Quebec website is designed to be as simple as possible.

First, open the product page and add the desired item to your shopping cart by clicking the black “Add to Cart” button.

It is important to verify that you have selected the correct product variant.
If everything is correct, click “Proceed to Checkout”.

On the “Information” page, you must correctly enter your delivery details.
Please ensure that all information is accurate.
Once confirmed, click “Continue to Shipping”.

On the “Shipping” page, you can review your information once again.
We also indicate that shipping is completely free.

As a token of appreciation to our customers, we always cover shipping and delivery costs.

You can then continue by clicking “Continue to Payment”.

On the “Payment” page, you can choose from several payment methods.
All payments on Emily Quebec are protected with SSL encryption, ensuring a secure payment environment.

Available Payment Methods

Klarna (Buy Now, Pay Later)
Credit Card (AMEX, Mastercard, Maestro, Visa)
PayPal
EPS
Sofort

After selecting your preferred payment method, click “Complete Order”.

You will then be redirected to the selected payment provider’s page.
Please follow the instructions displayed to finalize your order.

If you encounter any issues while placing your order, you can contact us at any time via:
📧 support@emilyquebec.com

Shipping Costs

We cover the shipping costs for all orders.

All our products are delivered 100% free of charge directly to your home.
No minimum order amount is required.

Order Shipping

Have you found the perfect product on our website?
Naturally, you would like to receive it as quickly as possible.

That is why we make every effort to process and dispatch your order as quickly as possible.

In order to offer our products at fair prices, we have chosen to group orders into larger batches and ship them together once the minimum required quantity has been reached.

Thank you for your understanding and cooperation.

Please Note

Like many online stores, we may experience periods of high demand, which can result in delays.

Please take this into consideration when placing your order.

We do everything possible to ship your order as quickly as possible.

If you would like your order to be shipped on the same day, please send us an email at:
📧 support@emilyquebec.com

Our customer service team will be happy to help you find the best possible solution.